Throughout the last 5 years, Explainly has collaborated with DriveSavers Data Recovery to create a wide range of animated and live-action promotional, explainer, and educational videos. What started as a handful of 2D animated explainers quickly grew into a robust, mixed-media library of over 30 videos.
With so much sensitive information stored on our phones and laptops, it’s critical for DriveSavers to engage with distressed or at-risk customers in a thoughtful and trustworthy way. That’s where animation comes in. On both short and long-term production timelines, we have written, produced, and animated a wide DriveSavers pieces that stay unified with their brand while communicating complex themes with clarity and delicacy.
DriveSavers Apple
One particularly unique early project was developed in collaboration with Apple, specifically for internal use by Apple employees.
DriveSavers Data Recovery has been Apple Authorized for over 20 years, providing special discounts and benefits for Apple customers. They are the worldwide leader in data recovery services, offering the fastest, most reliable, and only certified secure data recovery services. Apple customers have the ability to request a data recovery quote via Genius Portal, share DriveSavers business cards with the team, and refer customers using a unique Apple code for special benefits. This video aimed to let Apple employees and users know that DriveSavers can recover from various types of data loss situations.
This project stood out with its unique combination of fun, relatable 2D animated characters and real product imagery, striking a balance between approachability and authenticity.
DriveSavers Tech Support
Our DriveSavers Tech Support series took things to the next level. This was a more ambitious and complex project, aimed at a broader audience with diverse use cases. With a combination of both 2D screencasts and 3D animation, tied together with our live action spokesperson Evan Schwartz, the series offered step-by-step educational content that was both engaging and easy to follow.
Rather than beginning with traditional scripts, these videos began with screen recordings of the tutorial workflows. These screen recordings were used to build the flow of the animation, and to guide our updated voice over recordings. By staying true to DriveSavers’ brand voice and using stylized recreations of Mac, iOS, and Windows operating systems, we developed a clean, consistent visual identity that carried throughout the series.
Whether you’re a Mac or PC user, DriveSavers worked out the most common issues faced by customers and collaborated with our team to make them easier to solve than ever. The simplicity and clarity of these tutorials was vital in making sure even less tech savvy viewers could follow along. In the final call-to-action, viewers are always directed to visit cswiki.drivesavers.com for more information about restoring data, and are encouraged to visit the website or call a provided phone number for further questions and support.
DriveSavers Second Instructional Series
A few years later, DriveSavers once again called on Explainly and Evan Schwartz for a new batch of content. This time, our production process shifted even more toward live-action, supplemented with dynamic 2D and 3D overlays. These new videos tackled broader subjects like how to safely pack and ship devices, and what to expect during the assessment process.
Additional DriveSavers One-Off Explainers
In between these larger projects, we have also produced a wide variety of standalone pieces tailored to even more individual needs and use cases. From character-based 2D service overviews to highly technical case study animations, our library of DriveSavers content continues to grow. We even created a short, elevated introduction to play at the beginning of each iteration of their customer testimonial series!
Reach out to Explainly for more information!
Our long-term collaboration with DriveSavers Data Recovery showcases what’s possible when storytelling, animation, and technical precision come together. Whether it’s simplifying a complex process or easing a stressful customer journey, the right video can make all the difference.
Interested in creating something similar for your brand? Reach out to Explainly to learn how we can bring your story to life through animation and video.


